TERMS AND CONDITIONS
This web site is maintained by Proud To Be British Ltd (PTBB) for information and communication purposes. Access to the site is subject to the following Terms and Conditions and by accessing the site, users are bound by them. PTBB may at any time revise these Terms and Conditions by updating this page and so users should revisit this page when using the site.

Accuracy of Information
Whilst every effort is made to ensure that the information contained within the web site is correct and up to date, PTBB makes no warranties or representations as to its accuracy and accepts no liability or responsibility for any loss due to any errors or omissions in the content of the site or caused by reliance on this information. It is advised that users check any information before acting or relying on it.

PTBB's responsibility
Users browsing the web site do so at there own risk. PTBB is not liable for any loss whether in contract, or tort, arising out of the users access to, or inability to access the site. PTBB also accepts no responsibility for any damage to, or viruses that may infect, computer equipment, data or other property on account of users access to the site or the downloading of any material from the site.

Links to other Web sites
PTBB does not accept any responsibility for information contained in other web sites to which this site links. Linking to any of these other web sites is, therefore at the users own risk.

Areas of web site accessible to the general public
PTBB does not claim ownership of content submitted or made available to the publicly accessible areas on the web site. I.e. those areas on the web site accessible to the general public. (E.g. E-mail forwarding.) Although PTBB takes reasonable care to ensure that inappropriate material is not published and once alerted to such material will take steps to resolve the situation, PTBB assumes no responsibility or liability arising from the content of any publicly accessible areas nor for any error or omission contained in any information published by users in these areas.

Privacy policy
This section explains how www.proudtobebritish.co.uk managed by Proud To Be British Ltd uses any information you give to us, and the ways in which we protect your privacy. Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party or government department unless you give us permission to do so.

What information do we collect?
We currently collect two kinds of information from visitors to www.proudtobebritish.co.uk: feedback (through emails) , sale account transfer data until the processing has occurred.

Feedback
You can send us your feedback:
I) Comments and questions
If you send an email or letter to PTBB, asking for information, we may need to contact other departments to find that information. If your question is technical, we may need to pass it to our technology suppliers. We do not pass on any of your personal information when dealing with your inquiry, unless you have given us permission to do so.

Site usage information
Session cookies
Cookies are pieces of data created when you visit a website. The cookies our site uses are "session cookies", which store some of your "preferences" while you move around the site. You can set your computer not to accept cookies. However, if you do this, you will not be able to buy tickets on line. Session cookies are deleted one week after you leave the site. They do not contain any personal information about you, and do not hold any information about which sites you visited before proudtobebritish.co.uk.

What happens when I link to another site?
Proudtobebritish.co.uk contains links to other web sites, both links are government and other organisations based. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site that collects personal information.
We do not pass on any personal information you have given us to any other site.

If you wish to see our records of any correspondence you have sent to us, or if you have a query or complaint about this privacy policy or about the site, you can contact us by email: info@proudtobebritish.co.uk

Changes to this privacy policy
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

When will my payment be processed? 
Ordering can be made at anytime. The Transaction to the Cardholders account will only occur straight away after leaving the order checkout page.

Payment

Unless otherwise stated, all prices are inclusive of VAT (where applicable) and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products and/or services ordered plus any applicable delivery charges.

Payment can be made by any of the following methods: Maestro, Mastercard, Visa, Delta and Amex.

Payment will be taken from you when the confirmation email is sent.

You confirm that the credit, debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

Can I have a receipt? 
You will receive a confirmation of your order on your screen after you have submitted your details on the buy page. You can print this out as confirmation of your order. Additionally, if you provide us with an email address, your order confirmation will be sent to you. A transaction receipt of payment will be provided on receipt of your goods.

What if my card is refused? 
Cards are not refused by PTBB - they are refused by your bank. There are many reason why this may happen and we suggest you contact your bank directly.

Buying Help
Online order Help In order to buy goods, your browser (e.g. Internet Explorer or Netscape) must support 128-bit encryption. See below for details of how to check if your browser has 128-bit encryption.
If you click pay now on the right hand side and the page comes up with an error message or page cannot be found then your browser does not support 128 bit encryption. You can easily update your browser and use this service - please see the helpful information below.
If you experience any problems or have any queries regarding this service then please telephone (01253) 866888 or email: info@proudtobebritish.co.uk

How do I check to see if my browser supports 128-bit encryption? 
In order to make an online purchase; your browser (e.g. Internet Explorer or Safari etc...) must support 128-bit encryption. In order to check if your browser supports 128-bit encryption please follow these instructions:

Internet Explorer Users: On the menu bar click Help then About Internet Explorer. There should be a reference to the Cipher Strength. If it is less than 128-bit please click on the Update Information link to download the Internet Explorer High Encryption pack. Alternatively, whilst in the payment page, hover your mouse over the Security Pad-lock in the right-hand corner of your browser. This should display a pop-up of 'SSL Secured (?bits). If it is less than 128 bits (or the padlock does not appear) please download the Internet Explorer High Encryption pack. This should only take a few minutes to download from the Microsoft website.

Safari Users: Click on the Security Pad-lock in the right-hand corner of your browser. The Personal Security Manager should display a message in the centre of the page stating 'Connection Encrypted' and the encryption level. If this is below 128 bit please upgrade to the latest version of Netscape at Netscape Products.

Is it safe? 
Yes it is safe. Your transaction will take place within a secure payment system. We use Secure Socket Layer (SSL) technology; a standard supported by major Internet browsers. Using 128-bit protection when transmitted over the Internet protects all of your personal and card details. In order for a transaction to take place securely your browser must support 128-bit encryption.
If you are in a public place we strongly advise you to make sure you are not overlooked as you enter your details to prevent them being misused by somebody else.

What if it doesn't work? 
If you can't get into the Basket page when you click on "check basket ", this is probably because your browser doesn't support 128-bit encryption. You are therefore prevented from buying tickets since anything less than 128 is not safe. In order to buy tickets, you will need to update your encryption bit. This is very easy to do and will not cost you anything. Follow the instructions under 'How do I check to see if my browser supports 128-bit encryption?' to update your encryption bit to 128 in either Netscape or Internet Explorer.

Ordering
The information displayed on this website, including prices, does not constitute an offer to contract or enter into an agreement. When you place an order via this website for products and/or services your order shall constitute an offer for the goods and/or services selected. Whilst every effort will be made to fulfil orders, cancellations or variations may be necessary as a result of an Act of God, war, lockout, fire, flood, drought or other causes beyond the control of Proud To Be British Ltd.

We shall not be obliged to accept your order. If we do, your order will be accepted by us by means of an email confirming the order. Confirmation of orders will be sent to the email address supplied by you when the order was placed.

A contract for the products and/or services requested by you shall only be formed once our confirmation message has been successfully sent to the address of your electronic mailbox or your internet access providers server. It is your responsibility to verify that your mailbox is in proper working order and you must assume the risk of all consequences for transmission or operational failures.

Law
Any contracts formed between you and us via this website will be deemed to have been made in the UK and shall be governed and construed according to English law. Any disputes or proceedings shall be subject to the exclusive jurisdiction of the English Courts.

Delivery & Charges
We deliver internationally.
All delivery timescales are subject to product and availability delivery times.

Deliveries are subject to local customs regulations and it is the purchasers responsibility to ensure that the order complies with these. Proud To Be British Ltd cannot be held responsible should local authorities wish to confiscate any particular item contained or charge any import duty.

When deliveries are made to BFPO, HMS or RAF establishments or any other establishment where a person other than the addressee is responsible for signing for goods sent by recorded delivery, that persons signature is deemed to be proof of delivery to the customer. Proud To Be British Ltd do not guarantee delivery beyond that point.

Returns
Customers must notify Proud To Be British Ltd of any shortage of goods or other complaints or problems immediately visible via our Email address on the website within 48 hours of delivery. In the event of non or damaged delivery, breakages, shortages or otherwise, the only obligation on Proud To Be British Ltd shall be to return any monies paid by you in respect of the same and goods must not be returned to us without our prior consent. Proud To Be British Ltd can not be held responsible for temperature damaged goods.

General
All material including images, text and audio on this website is the property of Proud To Be British Ltd and is subject to copyright. All trademarks, names, logos and other intellectual property is also owned by Proud To Be British Ltd. You may browse this site for personal entertainment and information, and reproduction for non-commercial personal use is permitted. Any modification, transmission, hiring, copying (other than for non-commercial personal use) re-using or otherwise using the content of this website for public or commercial purposes is prohibited.